ServiceNow Solutions
Let’s simplify your workflows, enhance visibility, and build a connected digital ecosystem for your business.
Streamline, Automate, and Elevate Your Enterprise Workflows
We help organizations harness the full power of ServiceNow to unify IT operations, automate processes, and enhance service delivery across departments.
Whether you’re implementing ITSM, building custom apps, or modernizing legacy systems, our ServiceNow experts design solutions that drive efficiency, visibility, and measurable business value.
Our goal is simple: to help you unlock the full potential of ServiceNow as a connected digital platform that improves service experiences, accelerates resolutions, and reduces operational complexity.
IT Service Management (ITSM)
IT Operations Management (ITOM)
HR Service Delivery (HRSD)
CMDB Setup & Maintenance
Custom App Development & Automation
ServiceNow Solutions
01
IT Service Management (ITSM)
Transform your IT support and service operations with modern, efficient, and automated workflows.
We help you implement ITSM best practices tailored to your organization’s needs.
Incident, Problem & Change Management
Service Catalog & Knowledge Base Setup
SLA Management & Reporting
Self-Service Portals and Chatbots
Deliver faster, more reliable IT services that empower your teams and delight your users.
02
IT Operations Management (ITOM)
Gain complete visibility and control over your IT infrastructure.
We design and deploy ITOM solutions that proactively identify and resolve issues before they impact your business.
Event & Alert Management
Discovery & Service Mapping
Cloud Resource Monitoring
Automation of Infrastructure Tasks
Move from reactive to proactive operations with intelligent ITOM solutions.
03
HR Service Delivery (HRSD)
Empower your HR team with digital workflows that simplify employee services and enhance the workplace experience.
From onboarding to case management, we help automate and streamline HR processes within ServiceNow.
Employee Case Management
Onboarding & Transition Workflows
Knowledge Base for Employees
Integration with HRIS Platforms
Make employee services simple, efficient, and connected.
04
CMDB Setup & Maintenance
A well-structured Configuration Management Database (CMDB) is the backbone of every successful ServiceNow implementation.
We help you design, populate, and maintain a CMDB that provides accurate insights into your IT assets and relationships.
CMDB Architecture Design
Data Population & Normalization
CI Relationship Mapping
Ongoing Data Health Audits
Build a CMDB that ensures data accuracy, reliability, and governance.
05
Custom App Development & Automation
We extend ServiceNow’s capabilities through custom applications and automated workflows tailored to your business needs.
Whether it’s an internal tool or an industry-specific solution, we design applications that enhance productivity and reduce manual intervention.
Custom App Development on ServiceNow Platform
Workflow & Process Automation
Integration with Third-Party Systems
UI Customization & Portal Enhancements
Automate what matters most — and innovate faster with low-code solutions.
01
IT Service Management (ITSM)
Transform your IT support and service operations with modern, efficient, and automated workflows.
We help you implement ITSM best practices tailored to your organization’s needs.
Incident, Problem & Change Management
Service Catalog & Knowledge Base Setup
SLA Management & Reporting
Self-Service Portals and Chatbots
Deliver faster, more reliable IT services that empower your teams and delight your users.
02
IT Operations Management (ITOM)
Gain complete visibility and control over your IT infrastructure.
We design and deploy ITOM solutions that proactively identify and resolve issues before they impact your business.
Event & Alert Management
Discovery & Service Mapping
Cloud Resource Monitoring
Automation of Infrastructure Tasks
Move from reactive to proactive operations with intelligent ITOM solutions.
03
HR Service Delivery (HRSD)
Empower your HR team with digital workflows that simplify employee services and enhance the workplace experience.
From onboarding to case management, we help automate and streamline HR processes within ServiceNow.
Employee Case Management
Onboarding & Transition Workflows
Knowledge Base for Employees
Integration with HRIS Platforms
Make employee services simple, efficient, and connected.
04
CMDB Setup & Maintenance
A well-structured Configuration Management Database (CMDB) is the backbone of every successful ServiceNow implementation.
We help you design, populate, and maintain a CMDB that provides accurate insights into your IT assets and relationships.
CMDB Architecture Design
Data Population & Normalization
CI Relationship Mapping
Ongoing Data Health Audits
Build a CMDB that ensures data accuracy, reliability, and governance.
05
Custom App Development & Automation
We extend ServiceNow’s capabilities through custom applications and automated workflows tailored to your business needs.
Whether it’s an internal tool or an industry-specific solution, we design applications that enhance productivity and reduce manual intervention.
Custom App Development on ServiceNow Platform
Workflow & Process Automation
Integration with Third-Party Systems
UI Customization & Portal Enhancements
Automate what matters most — and innovate faster with low-code solutions.
How We Work
Our proven, step-by-step process ensures every project delivers measurable impact — from strategy to long-term success.
Discovery & Assessment
We analyze your business goals, existing systems, and workflow challenges to create a ServiceNow strategy that delivers maximum value.
Design & Configuration
Our architects design a scalable and secure framework, customizing ServiceNow modules to fit your operational needs.
Implementation & Integration
We deploy ServiceNow solutions seamlessly, integrating them with your existing IT landscape and ensuring smooth data flow across systems.
Optimization & Support
After go-live, we monitor performance, fine-tune processes, and provide continuous support to keep your platform running efficiently and securely.
🚀 Why Choose Us
✅ Certified ServiceNow Implementation Experts
✅ End-to-End ServiceNow Delivery (from Design to Support)
✅ Deep Expertise in ITSM, ITOM, HRSD, and Automation
✅ Proven Experience Across Industries
✅ Commitment to Process Excellence and Innovation
Ready to work Together? Build a project with us
Frequently asked Questions
What services does CADENCE TEK offer?
We provide end-to-end IT solutions, including software development, web & mobile app development, cloud computing, cybersecurity, AI & data science, ERP & CRM, and blockchain technology.
How can I get a quote for my project?
You can request a free consultation by filling out our [Contact Form] or emailing us at Our Email with project details. Our team will get back to you with an estimate.
What industries do you serve?
We serve various industries, including finance, healthcare, retail, e-commerce, education, real estate, logistics, and manufacturing.
Where is the company located
304, Zen Square, Opp. Eon Free Zone Road,
Phase II, Kharadi, Pune, Maharashtra 411014
Transforming Public Services with
Digital Innovation
Let's discuss how our proven solutions can modernize your technology
infrastructure while maintaining the highest security standards.